Volunteering for Pact’s Family Services

Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. The role will involve supporting one or more of the following family support services: a welcoming visitor centre facility; play and children’s services, and refreshment services.

Why we want you

As part of Pact's Family Services team you will support prisoners and their families to maintain strong, resilient and effective relationships where there is mutual and lasting benefit in doing so.

Mainly based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard.

As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, as well as our refreshment service in the prison visits hall.